No agent in sight. Flight 1583 delayed delayed and delayed without any information or updates given by gate agent. what a nightmare
I'd personally have not assumed I would've stolen products from our baggage. At this second I'm really upset regarding how your staff members for the airport in Cancun went by means of my baggage and stole two charge cards and used them. I'm being forced to wait to employ our accounts for that reason for more then a week. I also obtained a phone yesterday from my metropolis library concerning a person who called them to talk to me if I had missing objects.
Make sure you explain to me how this can be solved. I do enter the proper precheck quantity about the reservation variety and the customer service agent has also Examine it. This does not use fantastic relations using a consumer who flies 8 to ten instances a year.
Also propose that every passenger set there continue in sizing checker so all passengers are addressed equitably.
I used to be scheduled for just a flight leaving Ronald Reagan Airport to Columbus International Airport nowadays, boarding at two:42 departing at three:fifty. Me and 3 Some others , sitting down in the assigned gate, never listened to the boarding announcement. At the time we understood people today have been boarding went into the gate and were being turned absent. It had been three:04 PM when we ended up advised this. Thoughts you the gate just closed two minutes prior and we sat and watched the aircraft front of us for an additional 20 minutes. Individuals ended up even now dropping off baggage and boarding the airplane . When asked why we are able to’t board the plane, we were being chastised from the personnel for not listening. The gate was crowded, and noisy. I'm able to inform you we couldn't hear your staff members.
Seeking to transform a reservation date for the last three times/evenings. Each and every agent We've got gotten has both transferred us out of our connect with developing another hrs wait around or has hung up on our call.
I can't think you board travellers prior to doing all your checks on the plane. Leaving your prospects stuck for more than two hours without to very little information and facts is total bullshit. While you're essentially the same as every single airline Within this respect, it’s merely not appropriate to treat your prospects this fashion.
On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a immediate flight which should have been 6.5 hrs. We boarded about 30 min late, only to hear with the captain that we ended up even now waiting for gas and even now did not have affirmation concerning when, but that it will get a minimum of twenty min to refuel. Eventually immediately after one hour about the airplane, we had refueled, only to listen to that an armrest was damaged and we have been looking ahead to a mend. We had been around the approach for one.five hrs, in advance of choose-off. WHY, would you board passengers on that extensive of the flight Ahead of refueling, In particular not acquiring an ETA with the fuel?
Once i arrived for the airport I asked both of those on the ticket counter, when we navigate to this site checked our bags, and within the Admirals Club to verify that we ended up in Organization Course. Each periods I was explained to we were in Business enterprise. My Boarding Move confirmed seats 16A and 16B, as this is just one row behind Business, I did not notice until I boarded that we were being really in Mentor.
I desired to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to loads of problems to find me another flight and to reroute my baggage. Gary was enjoyable and helpful and quiet, and I really appreciated how really hard he worked to help me.
I not long ago experienced a flight cancelled by American Airlines and stood inside of a line for 45 minutes to get rebooked on An additional flight. I was shocked to discover that the gate brokers didn't Have a very watch into the out there USAIR flights.
As a company, you've stepped way outside of line getting a public situation on this. Though the situation you’ve taken effectively favors “discrimination†towards all other people who are entitled on the Distinctive protective provisions loved by a privileged minority.
We not long ago returned from Hayden CO. They have been begging for volunteers to give up their seats. We ended up explained to we'd obtain $seven-hundred.00 Each and every and hotel vouchers if we gave up our seats. We straight away volunteered. We were told to wait for everyone to board the aircraft And they'd manage the vouchers.
I can't get the grievance area of your American Airlines Web page to work. So Here is the only spot i can find to write-up my info ahead of mailing it to your cooperate Workplace.